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26 Jul, 2018 07:43 PM
I have converted to Money Dance from Quicken at the start of 2018 and generally like the results. I do however have an issue with Money Dance and Direct Connect with Union Bank. According to your documentation I should be able to access Union Bank information via Direct Connect within Money Dance, however it fails even though it works in Quicken (so I have the user name and password correct in Money Dance).
I opened a support ticket for this problem earlier this year and it is still not resolved, in spite of a number of e-mails inquiring as to status and updates.
Can you please follow up - I would hate to have to go back to Quicken for this service that I REALLY use extensively.
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