Mobile not syncing with mobile
My husband and I have moneydance on our iPhones. On multiple occasions our iPhones become out of sync until I run the sync on the desktop. I can see transactions I've entered on my iPhone, but not transactions he has entered and vice versa.
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Support Staff 1 Posted by Henry on 18 May, 2017 11:57 AM
Hi,
I'm sorry about the issue.
Can you try upgrading to the latest preview release of Moneydance from here:
https://infinitekind.com/preview
And once you can see that all of the transactions from both phones are on your desktop can you reinstall the apps on your phones.
Henry
Infinite Kind Support
2 Posted by John Nuckolls on 19 May, 2017 04:56 PM
Thanks, Henry. I’ve followed these steps. It is syncing between mobile devices at the moment, though it seems I have to wait a minute or two then close and reopen the mobile app to force a sync and see changes.
We’ll continue to monitor and report if the mobile apps become out of sync again. I have had it work for a week or two after reinstall of the desktop app, then stop working again.
Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10
System closed this discussion on 18 Aug, 2017 05:00 PM.