Quit Syncing

Gene Dawson's Avatar

Gene Dawson

07 Feb, 2019 08:08 PM

Updated to 2019.1 on Mac and no longer syncing with Dropbox. Set this up so long ago I don't even know how to fix it. I don't think I used a full dropbox file, just syncincg transactions?

Help!

  1. Support Staff 1 Posted by Ethan on 07 Feb, 2019 09:41 PM

    Ethan's Avatar

    Hello,

    To clarify, what version were you upgrading from? Do you have your data displayed correctly on your computer, and it's your mobile devices that are no longer syncing, or some other situation?

    Ethan
    Infinite Kind Support

  2. 2 Posted by Gene & Martha D... on 07 Feb, 2019 09:57 PM

    Gene & Martha Dawson's Avatar

    Thanks you Ethan.

    I have found the problem. Somehow I had created a “second” data file.
     
    I appreciate your quick response.

    Sincerely,

  3. Support Staff 3 Posted by Ethan on 07 Feb, 2019 10:24 PM

    Ethan's Avatar

    I'm glad to hear things are sorted out! Please let me know if I can be of further assistance,

    Ethan
    Moneydance Support

  4. Ethan closed this discussion on 07 Feb, 2019 10:24 PM.

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