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iTunes 10

Noel Hibbard

03 Sep, 2010 06:31 PM via web

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My sync stopped working and I suspect it was the installation of iTunes 10 that broke it. Is anyone having success syncing with iTunes 10? I am also running on Windows 7 BTW.

1. Support Staff 2 Posted by Ben Spencer on 06 Sep, 2010 03:16 PM

   

   The Moneydance iphone app does not use iTunes for the sync so I think it is highly unlikely that this is the cause of the problem. Is there anything else about your set up that may have changed? For example have you changed wifi router or changed the setting on your wifi router? Or have you installed or turned on a firewall on your desktop?

   Ben Spencer
   Moneydance Support

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2. 3 Posted by Noel Hibbard on 06 Sep, 2010 03:39 PM

   

   So MoneyDance doesn't use Bonjour?

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3. 4 Posted by Noel Hibbard on 06 Sep, 2010 04:00 PM

   

   I just got it working again. I did a "route -F" to flush the route table and then did a "net int ip reset" and then rebooted. It is working again. So I can now confirm that iTunes 10 isn't the problem. From what I could tell with a packet sniffer Moneydance does it's own thing and doesn't need Bonjour.

   Thanks for your help Ben.

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4. Support Staff 5 Posted by Angie Rauscher on 06 Sep, 2010 04:51 PM

   

   Noel,

   I'm glad to hear that syncing is working again for you, and thank you for letting us know the route you used to fix the problem. Please let me know if I can be of further assistance,

   Angie Rauscher
   Moneydance Support

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5. Angie Rauscher closed this discussion on 06 Sep, 2010 04:51 PM.

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