Dropbox sync
Michael Bond
I have not had any success getting this to work. Either the app returns constantly to the sync options screen to select dropbox or wifi, or it will try to connect, tell me its connected and then tell me there are no moneydance files configured to use dropbox sync on my computer and invites me to try again.
Some advice on this would be useful
iPhone4s
Michael Bond
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Support Staff 32 Posted by Scott Meehan on 19 Jul, 2012 03:21 PM
Hi Mary,
This is possible, but there is currently an issue where if you switch between files before syncing online, you will lose the data from the first one. This won't cause data loss on your main .md Moneydance data file, but you will lose the transactions you entered on your iPad without syncing online before changing files.
Keeping the above in mind, to be able to sync to your second file you first have to open your second file and enable Dropbox syncing on it through the Network Sync extension. Once you've done that, you can use the following directions:
1) First, make sure that you are connected to the internet and have synced your current data.
2) Tap the gear icon in the lower left corner of the app.
3) Tap the Sync option, then tap Disconnect
4) Re-connect using Dropbox again.
5) When prompted, select your second file.
This will allow you to sync to the second file. You'll need to do this process each time you want to switch between files.
We do have a ticket open to improve this process and allow official syncing with two files in a future release, but until then you have to take precautions to avoid losing your sync data.
Please let us know if we can be of further assistance!
Scott Meehan
Moneydance Support