reconciliation

topie's Avatar

topie

11 Aug, 2018 07:30 PM

Moneydance is freezing up when I try to reconcile

  1. 1 Posted by -Kevin N. on 11 Aug, 2018 09:24 PM

    -Kevin N.'s Avatar

    Hi topie,

    The Reconcile window may be rendering off-screen.

    The Reconcile window when opened takes focus and requires user interaction. If the window is indeed rendering off-screen and you can not interact with it then Moneydance would appear to have frozen.

    Try this...

    Open Moneydance and call up the Reconcile window. (At this point Moneydance appears to have frozen.)
    Use key-combo ALT-SPACEBAR (A small context menu may or may not appear at the edge of the monitor.)
    Tap the letter M on your keyboard so as to invoke the 'Move' command.
    Use the keyboards ARROW keys (likely the LEFT ARROW key) to hopefully move the orphaned window back on-screen.

    -Kevin N. (not a member of MD support)

  2. 2 Posted by topie on 13 Aug, 2018 02:19 PM

    topie's Avatar

    Thanks Kevin N! That fixed it.

  3. 3 Posted by -Kevin N. on 13 Aug, 2018 02:35 PM

    -Kevin N.'s Avatar

    Hi topie,

    You're welcome. I'm glad to hear that it worked.

    Thank you for reporting back with your results.

    -Kevin N. (not a member of MD support)

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