Registered User

sbregola's Avatar

sbregola

21 May, 2018 06:26 PM

According to the attached invoice, you have John Wanner listed as the Registered User for this product, however, John is no longer with the company. How do I switch the Authorized User to myself, Sharon Bregola?

  1. Support Staff 1 Posted by Ian O on 22 May, 2018 02:47 PM

    Ian O's Avatar

    Hi Sharon,

    I have requested our payment processing partners, BMT Micro, update your records with the correct customer name. You'll likely receive an email from them directly to confirm the change. Please let me know if I can be of further assistance.

    Ian O
    Infinite Kind Support

  2. 2 Posted by sbregola on 10 Jun, 2018 01:36 PM

    sbregola's Avatar

    Thank you, Ian.

  3. Support Staff 3 Posted by Ian O on 11 Jun, 2018 07:57 AM

    Ian O's Avatar

    No problem Sharon, happy to help! I'll close this discussion for now, but don't hesitate to get back in touch if you have further questions or need any assistance.

    Ian O
    Infinite Kind Support

  4. Ian O closed this discussion on 11 Jun, 2018 07:57 AM.

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