Henry on 06 May, 2018 11:26 AM
Thank you for contacting us.
I double checked your previous interactions and found a response 4 minutes after your initial post. Would it be possible that the response is available in your Spam/Junk folder?
I am very sorry that this experience was an unpleasant one.
Moneydance supports automatic downloads via Direct Connect, and unfortunately Bellco Federal Credit Union do not support this connection method.
If you choose to try Moneydance a future time, then you always can get manual downloads of transactions if the financial institution doesn't support direct connect.