Yes, that is correct for the version. The PC version is syncing under “Dropbox Connection” (and I cannot change this option either). It syncs perfectly with iOS (x3) but when I to file – new – open synced file and choose either “Dropbox Folder” or “Dropbox Connection” the correct file is not displayed
Were you syncing to another computer at some point?
If so, was the other computer the one you first set up using FILE – SYNCING on, thus making it your primary computer. Your windows computer would then have been set up under FILE – NEW -OPEN SYNCED FILE? This would account for the fact that syncing method is greyed out on your windows computer. This is normal for a second computer.
Or did you have a shared backup location were the backups from each computer would overwrite each other and then restored your windows PC from the wrong backup.
The fact that syncing method on your windows PC is greyed out suggest on of the above.
If either is the case it looks like you will have to convert your windows data set from a secondary data set to a primary data set and reset syncing.
Post which fit your case and I will post a procedure for you to follow.
Simon and Keryn...
on 01 May, 2018 11:14 AM
That may explain things. I had a new computer so installed MoneyDance and set up the file using file-new-open synced file then promptly stopped using the primary computer. A procedure would be most appreciated - many thanks for your help.
Follow the procedure below to turn the secondary data set on your windows computer into a primary data set. If you want to make your MacBook your primary computer move your data set to that. In either case you can start the syncing process from scratch.
Use the Moneydance APP on your iPhone to disconnect syncing.
I would first rename your Dropbox folder “.moneydancesync” and move it to the hard drive of one of your computers. It can be deleted once things are working again.
Support have provided a file called "md2017_convert_secondary_to_master.py" that should convert your secondary data set, see attached. Before proceeding, please back up your Moneydance data set, just in case something goes wrong. You can create a manual backup using the FILE -EXPORT BACKUP.
To use the .py file, first save it to your computer, somewhere you can easily access it like your downloads folder or your desktop. Then follow these steps:
In Moneydance, select Window --> Python Scripting.
In the window that opens, select 'Open Script' then navigate to the .py file wherever you saved it on your system.
Select 'Run' to execute the file.
Wait a few moments until you see a message on screen, confirming the script has run successfully.
Close and reopen Moneydance.
Click FILE - SYNCING, and you should now be able to select the required sync method.
Your new data set is located under HELP – SHOW DOCUMENT FOLDER a file finder should open. If you want to move this primary data set to the other computer close Moneydance and move the data set to your new computer. Your data set has the naming convention yourdatasetname.moneydance and it not a file but a folder containing other files and folders. Don’t get it mixed up with any other data sets at the same location. You can rename the new data set folder before you move it.
Then start syncing with your primary computer in the normal way.