Deleting files / accounts

Peter's Avatar

Peter

13 Feb, 2018 08:50 PM

How does one delete and remove a folder of accounts - those shown in the top left box. I have tried and failed even deleting the software and restarting. There seems to be an error in one account in that in the balance column of one account (Bank), it merely says "Vodafone /IShares". This also comes up in the currency option and I cannot change this. Again reinstalling the software does not remove this.
All this follows the use of a second PC windows computer which I would wish to sync etc

  1. 1 Posted by petercraig7 on 14 Feb, 2018 07:00 AM

    petercraig7's Avatar

    Now done and request can be cancelled.

    With many thanks

    Peter

     

    From: Infinite Kind [mailto:[email blocked]]
    Sent: 13 February 2018 20:53
    To: [email blocked]
    Subject: Your support request has been received by The Infinite Kind

     

     <http://infinitekind.com>

    The Infinite Kind technical support: infinitekind.com/help <http://infinitekind.com/help>
    email: <mailto:[email blocked]> [email blocked]

     

    Hello Peter!

    This is an automated response to let you know that we've received your request:

    Deleting files / accounts

    and will respond as quickly as possible. Answers to many common questions can be found in our knowledge base <http://help.infinitekind.com/kb> and user guide <http://help.infinitekind.com/kb/user-guides/moneydance-2015-user-guide> .

    Based on your support request, we think you may find the following articles from our FAQ helpful:

    * Create, edit or delete Accounts <http://help.infinitekind.com/kb/accounts-and-categories/create-edit-or-delete-accounts>
    * Deleting Files <http://help.infinitekind.com/kb/file-locations-and-changes/deleting-files>

    We'll send an email to you (at [email blocked] <mailto:[email blocked]> ) when we update your support request. Alternatively, you can keep track of this conversation online <http://help.infinitekind.com/discussions/general-questions/55328-deleting-files-accounts> .

    Thanks again!

    Sincerely,
    The Infinite Kind

     

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    You have been sent this message because you recently opened a help request with The Infinite Kind.

  2. Support Staff 2 Posted by Jenny on 14 Feb, 2018 09:27 AM

    Jenny's Avatar

    Hi Peter,

    Glad to hear you've got this working!
    I'll close this discussion for now, but don't hesitate to get back in touch if you have further questions or need any assistance.

    Jenny
    Infinite Kind Support

  3. Jenny closed this discussion on 14 Feb, 2018 09:27 AM.

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