Unable to Sync

Jim Martin's Avatar

Jim Martin

22 Sep, 2017 09:07 PM

I recently updated to MAC OS High Sierra. Now when I open Money Dance, the tool bar across the top is missing. As a consequence, I am unable to update or do anything other than enter transaction.

Thank you for your time,


  1. Support Staff 1 Posted by Ian O on 25 Sep, 2017 01:12 PM

    Ian O's Avatar

    Hi Jim,

    This is a known bug in the latest release of High Sierra. There is supposedly a workaround by installing the Apple legacy Java 6 runtime (https://support.apple.com/kb/DL1572). We're reporting the issue to Apple, and it's affecting most java-based apps on the mac, so I expect it'll probably be resolved in the next beta update. It seems to occur when the operating system language is set to something other than English. Can you confirm if this is the case with your system?

    Ian O
    Infinite Kind Support

  2. System closed this discussion on 25 Dec, 2017 01:20 PM.

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