You need to enable your account at Chase for their Direct Access
service for Quicken users. See attached screenshots and follow the
mouse. You need to select 1. Customer Center, 2. Financial
Management Software, 3. Activate Direct Access (mine is already
activated so it looks a little different).
Then you need to choose "Chase" in the dropdown menu of
Financial Institutions when setting up the Direct Connect for your
account within Moneydance. See attached screenshot.
Your login credentials for Direct Connect downloading of data
from Chase is the same as your Web login to your account at
You also need to enable your account at BoA for their Direct
Connect service for Quicken users.