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Capital One Credit Card Support Needed

robwilkens

25 Jan, 2012 08:27 PM via web

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(oops - originally posted this in wrong place)

I'd like support for Capital One Credit Cards...

-Rob

1. Support Staff 2 Posted by Jessica Little on 25 Jan, 2012 08:32 PM

   

   Hi Rob,

   Unfortunately, Capital One Credit Cards does not support direct OFX connections, which Moneydance (and other financial software) requires in order to talk directly to a bank. The best way to get your transactions into Moneydance is to use a web browser to download them from your bank's web site. You can download into QFX, QIF, OFX or OFC files (sometimes referred to as Quicken or MS Money files), any of which will import cleanly into Moneydance. You can also open your bank's download page directly (after entering the appropriate address in the Account->Edit Account menu) by going to the menu bar and selecting Online->Open Account Website.

   If your bank begins to support direct OFX connections in the future, we will be happy to work with them.

   Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.

   Jessica Little
   Moneydance Support

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2. Jessica Little closed this discussion on 25 Jan, 2012 08:32 PM.

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