Synchrony Bank

buffo's Avatar


11 Aug, 2017 04:16 PM

I just tried my Quicken 2015 with my Synchrony Bank accounts and it will NOW work with them. This did not work before. Could you check to see if Moneydance will work with this bank?

  1. 1 Posted by buffo on 11 Aug, 2017 04:24 PM

    buffo's Avatar

    Also from Intuit's support banks I just found

    Synchrony Bank
    with the symbol for Direct Connect.

  2. Support Staff 2 Posted by Ian O on 12 Aug, 2017 08:21 AM

    Ian O's Avatar

    Hi John,

    I'm afraid I have been unable to locate any Direct Connect listing for Synchrony Bank. Are you sure that you are downloading your transactions into Quicken using Direct Connect? If you are then we should be able to set up a connection in Moneydance.

    However, Quicken supports a number of connection methods. It may be that you are using Web Connect, or Express Web Connect which unfortunately Moneydance does not support.

    It does sound as though you have seen some reference to Direct Connect, if you could point me in the direction of the supporting documentation I am more than happy to look into this further.

    Ian O
    Infinite Kind Support

  3. 3 Posted by buffo on 12 Aug, 2017 03:41 PM

    buffo's Avatar

    I'm sorry I did get the symbols confused indicating Web Connect vs Direct connect.
    I'm am able to add the Synchrony Bank using the Quicken add new account and it sure looks like it is doing all of the downloading and account setup automatically.

  4. 4 Posted by buffo on 12 Aug, 2017 03:55 PM

    buffo's Avatar

    It looks like they are using Express Web connect. I just found out about the difference.

  5. Support Staff 5 Posted by Ian O on 13 Aug, 2017 10:10 AM

    Ian O's Avatar

    Not a problem John. I'll close this discussion for now, but don't hesitate to get back in touch if you have further questions or need any assistance.

    Ian O
    Infinite Kind Support

  6. Ian O closed this discussion on 13 Aug, 2017 10:10 AM.

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