can't connect to https://www.wellsfargo.com/retirementplan/
Mark
I cannot seem to connect to the Wells Fargo retirement plan
website to download my 401K investment data.
Any help would be greatly appreciated. I know Wells Fargo is listed
in financial institutions menu, but I have had no luck.
Mark
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2 Posted by -Kevin N. on 05 Mar, 2011 11:13 PM
Hi Mark,
To assist the MD Support Staff in helping you, you should provide the following:
Moneydance version
Operating System (32 or 64-Bit)
Version of Java
You can glean this information from the first few lines of text in the Console Window listed under Moneydance's Help menu. Copy and paste the information into your next post.
Also provide any error messages that you receive from within the program.
Note that there are several instances of Wells Fargo listed in the New Connection list of Financial Institutions. I count 6. Make sure you are attempting to establish your connection with the proper one.
HTH -Kevin N.
3 Posted by Mark on 06 Mar, 2011 01:27 AM
Starting Moneydance 2010r3 (757)
Settings Folder: C:\Documents and Settings\owner.moneydance
OS: Windows XP 5.1 x86
Java: 1.6.0_24 (Sun Microsystems Inc.)
Support Staff 4 Posted by Jessica Little on 06 Mar, 2011 02:46 PM
Mark,
Are you getting any error messages when you try to connect? If so, could you please copy them here? That will help me troubleshoot the issue more easily.
Jessica Little
Moneydance Support
Jessica Little closed this discussion on 06 Mar, 2011 04:00 PM.