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APCO Employees Credit Union Suddenly Stopped Working

Randy

13 Jan, 2011 02:12 PM via web

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After working fine for over a year, my direct downloads from APCO Employees Credit Union suddenly stopped working about a week ago. I disabled the online portion in Moneydance, then when I tried to set up online banking again, the message was "404 not found".

Is there anything you can do to fix this?

1. Support Staff 2 Posted by Jessica Little on 13 Jan, 2011 02:25 PM

   

   Hi Randy,

   It looks like our connection information for your bank might be out of date. I'll research the new information and let you know when we've updated our database. This should be within 7-10 business days.

   I'm sorry for the inconvenience. I'll let you know when it's updated.

   Jessica Little
   Moneydance Support

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2. 3 Posted by Randy on 13 Jan, 2011 03:06 PM

   

   well, I finally heard back from my bank, they said they knew they had a problem, and they would let me know when to try it again.

   So, hold up for now on this, I will let you know if I need further assistance.

   thanks.

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3. Support Staff 4 Posted by Jessica Little on 13 Jan, 2011 03:37 PM

   

   OK, sounds good. Just let me know if you still have problems connecting after they tell you it should be working again.

   Jessica Little
   Moneydance Support

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4. 5 Posted by Randy on 13 Jan, 2011 04:22 PM

   

   You can close this one. They got it working.

   thanks.

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5. Angie Rauscher closed this discussion on 13 Jan, 2011 05:44 PM.

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