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VanKampen Bought out by Invesco

Randy's Avatar

Randy

18 Jun, 2010 03:16 PM via web

I have a 529 fund with VanKampen, that I had been successfully downloading downloading transactions to for months.

Effective June 1, Invesco bought out VanKampen. I just talked to the people today at Invesco and got my online password straightened out. They also said they support Quicken downloads. They gave me a procedure to convert my Quicken access, it appears that the MD translation of this would be to disable downloads for my account, then pick Invesco as I recreate the download connection.

I did disable the downloads, but when I try to set up a new connection, Invesco doesn't appear in the list of Financial institutions. I refreshed a couple of times, still no luck.

Can someone please help?

  1. Support Staff 2 Posted by Angie Rauscher on 18 Jun, 2010 03:35 PM

    Angie Rauscher's Avatar

    Randy,

    Thanks for your request. We are working on adding your bank, and will let you know when the connection is complete (this generally within 7-10 business days).

    Angie Rauscher
    Moneydance Support

  2. 3 Posted by Randy on 03 Jul, 2010 12:48 PM

    Randy's Avatar

    Still waiting on this, does any one have any word on when it will be done?

  3. Support Staff 4 Posted by Jessica Little on 05 Jul, 2010 05:33 PM

    Jessica Little's Avatar

    Hi Randy,

    I'm sorry for the delay. I handle adding banks to our system, and I was recently away on long a trip. I should have the information for Invesco in our system in the next few days, however. I'll let you know when it's updated.

    Jessica Little
    Moneydance Support

  4. Support Staff 5 Posted by Jessica Little on 06 Jul, 2010 02:07 PM

    Jessica Little's Avatar

    Hi Randy,

    We now support OFX direct connections with Invesco. Please let me know if I can be of further assistance, and thank you for your interest in Moneydance!

    Jessica Little
    Moneydance Support

  5. 6 Posted by Randy on 06 Jul, 2010 07:05 PM

    Randy's Avatar

    Thanks, Angie, it is working now.

    Of course it downloaded everything the first time, hopefully that is a one-time occurrence.

  6. Support Staff 7 Posted by Jessica Little on 06 Jul, 2010 07:52 PM

    Jessica Little's Avatar

    No Problem. The mass download should indeed be a one-time occurrence. Let us know if it's not or if you have any further troubles!

    Jessica Little
    Moneydance Support

  7. Jessica Little closed this discussion on 06 Jul, 2010 07:52 PM.

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