incorrect memo field in online bill payments
I raised this issue a while back in the Get Satisfaction forum, but I thought I should raise it again here to be sure it is on the radar.
When I make online bill payments through Moneydance from my checking account, the memo field in the register is incorrectly populated with the account number, and not with the memo information. This seems like a bug and also seems like it would be easily fixed. Thanks.
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Support Staff 2 Posted by Angie Rauscher on 14 Nov, 2009 01:59 AM
John,
Thanks for bringing this back to our radar. Would you be willing to complete a trac ticket for this issue, including the name of the bank you are experiencing this issue with? It would be useful for us to know if this is only happening with one or two banks, or is a broader issue.
Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.
Angie Rauscher
Moneydance Support
3 Posted by John Selden on 05 Jul, 2010 07:28 PM
I'm trying to create a ticket for this bug in Trac, but I get the following error: "TICKET_CREATE privileges are required to perform this operation." I'm logged in, so I don't understand what I'm doing wrong.
Support Staff 4 Posted by Angie Rauscher on 05 Jul, 2010 07:35 PM
John,
The trac system generally requires authentication of your email address before posting. Please try checking your mailbox to see if this email is there (possibly caught in the spam filter). If you are unable to find this email, please send me your trac user name and the email you used to register for the trac site and I will manually authenticate your account.
Please let me know if I can be of further assistance,
Angie Rauscher
Moneydance Support
5 Posted by John Selden on 05 Jul, 2010 07:50 PM
Ok, I've now created Trac ticket #2943 for this. I'd appreciate any votes.
Angie Rauscher closed this discussion on 24 Jul, 2011 07:57 PM.